Last updated June 17, 2019
2. When do we collect information?
We collect information from you when you visit our website, register, place an order, subscribe to a newsletter, make a donation, respond to a survey, fill out a form, enter information on our site, contact us, use our services, or provide us with feedback on our services and products.
3. What personal information do we collect?
A. Automatically collected information:
When you visit our website, information is automatically collected such as log data about the time, duration, and frequency of your visit, your IP address, your browser type, pages you visit and operating system you use to access the Service.
B. Information you choose to give us:
When you visit our website and want to receive communications, resources, services, and products from us, you may be asked to enter your name, email address, mailing address, phone number or other details that enable us to serve and support you. When you contact us or send us any support request, we collect your email address, your name and the content of your message. In addition, we collect any personal information that you choose to disclose to us when you use our services.
C. Transaction processing:
4. How do we use your information?
We may use the information we collect from you in the following ways:
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
To ask for ratings and reviews of services or products
To follow up with you after correspondence (live chat, email or phone inquiries)
5. Newsletter and communications
From time to time we may send you newsletters and emails. You can choose to unsubscribe from receiving such communication from us at any time by simply clicking the unsubscribe link at the bottom of the email. Please note that when you unsubscribe from receiving communication from us, we may still send you any necessary system related or billing emails.
6. How do we protect your information?
We take all reasonable and commercially viable steps to secure your personal information and to reduce the risk of any data breach or unauthorized access. We use access controlled servers and only authorized personnel are allowed to access your information.
Although we make our best efforts to protect your personal information, you understand that any transmission of data over the internet is vulnerable to hacking and similar data breaches and we are unable to offer any guarantees as to the security of your personal information.
7. Do we use ‘cookies’?
Identify you as a unique user when you use our services;
Identify you when you sign-in;
To store your preferences;
To analyze how users use our services;
To conduct research to improve our services.
8. Third-party disclosure
We may disclose your personal information in the following circumstances:
With third-party service providers and tools we use in the course of delivering our services to you;
With government or regulatory authorities where we are required to disclose such information by law;
To protect our legal rights;
With our successors or assigns after a merger or acquisition.
We may also use and disclose your personal information where we are of the view that it is necessary to protect and prevent fraud, misappropriation, infringements, identity theft or any other illegal activity or to prevent any abuse of our services.
In the event we undergo a merger or acquisition, your information will form part of our Company’s assets and may be transferred to the new entity.
9. Third-party links
We cannot be held liable for your use and access of such third-party sites or for any information or content made available by such third-party sites. Any presence of third-party links on our Website does not indicate an endorsement or recommendation of such third-party by the Company, and your access/use of these sites is solely at your own risk.
10. Children’s Privacy
We do not target our Services to persons under the age of thirteen years (children) and we do not knowingly collect any personal information from a person under the age of thirteen years. If you are the parent or legal guardian of a child who has provided us with his/her personal information, please immediately contact us and we will take steps to remove such information from our records immediately.
11. International transfer of your personal information
12. Your data rights
As a data subject, you have certain rights under the General Data Protection Regulation (GDPR):
Your right to object to the processing of your data: You have the right to object to our processing of your personal information including processing of data for direct marketing purposes.
13. Complaints about data right violations
If you believe that our processing of your personal information is infringing on your privacy rights, we will appreciate if you would contact us to discuss the matter first. However, if we do not respond to your requests, you do have the right to file a complaint with a supervisory authority responsible for data protection in your country of residence (if you are living in the EEA). You can find your Data Protection Authority here.
14. Contacting Us
1315 Walnut Street, Suite 320
Philadelphia, PA 19107